Privacy Policy
Introduction
Areej Fragrances respects your privacy. This Privacy Policy explains how we may collect, use, store, and protect information when you visit our website, create an account, place an order, contact us, or otherwise interact with our online services.
Information We May Collect
Depending on how you use our website, we may collect information such as your name, billing address, shipping address, email address, phone number, order details, account information, customer-support communications, and information you voluntarily provide.
Payment Information
Payments may be handled by third-party payment gateways. We generally do not need to store complete payment-card details on our own systems when those details are processed directly by a payment provider. Payment providers may collect and process payment information under their own privacy policies and security controls.
Device and Usage Information
When you use our website, technical information may be collected automatically, such as IP address, browser type, device information, pages visited, referring pages, approximate usage information, and other diagnostic data. Cookies and similar technologies may be used for website functionality, analytics, preferences, and other permitted purposes.
How We Use Information
We may use personal information to process and deliver orders, provide customer support, communicate about orders, manage accounts, process refunds and returns, improve products and website functionality, prevent fraud and misuse, maintain security, comply with legal obligations, and send marketing communications where permitted and where applicable consent or other lawful basis is required.
Marketing Communications
If you subscribe to marketing communications, we may send information about products, offers, launches, or promotions. You may unsubscribe from marketing communications using the available unsubscribe mechanism or by contacting us. Transactional communications relating to your orders may still be sent when necessary.
Cookies
Our website may use cookies and similar technologies to keep the website functioning, remember preferences, understand website usage, improve performance, and support permitted marketing or analytics activities. You can manage cookies through your browser settings and, where available, the website’s cookie-consent controls.
Sharing of Information
We may share necessary information with service providers that help us operate the business, including payment processors, delivery and logistics providers, hosting providers, website and analytics providers, customer-support services, and professional or legal advisers where appropriate. We may also disclose information when required by applicable law or lawful authority.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order processing, customer support, accounting, legal, security, dispute-resolution, and compliance requirements.
Your Rights and Choices
Depending on applicable law, you may have rights relating to access, correction, updating, deletion, withdrawal of consent, or other controls over your personal information. Requests may be submitted through our customer-support contact details. Certain information may need to be retained where required by law or necessary for legitimate business purposes.
Children's Privacy
Our website is not intentionally directed toward children. We do not knowingly seek to collect personal information from children in violation of applicable law.
Third-Party Websites
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies. We recommend reviewing the privacy policy of any third-party service before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy when our practices, services, or legal requirements change. The revised policy will be published on this page with an updated date.
Contact Us
For privacy-related questions or requests, contact Areej Fragrances through the customer-support details published on our website.